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Customer Reviews.

sales

5

Nick is a perfectionist with what he does and he made sure the purchase was completed smoothly and the delivery was spot on.

10 April 2018

service

5

Kept me up to date with my service and agreed to meet me before the opening time, when dropping my car off, so I could get a lift to work.Excellent

08 April 2018

service

4

The job got done as specified

07 April 2018

service

4

Same as above. Very satisfied with work on the car and service staff. Time taken was 4 hours for just oil and brake fluid service. I was told originally it would take a couple of hours.

07 April 2018

service

5

Everything was as requested/required. Timing was good and LOVE the under car video. Had that with previous Mini dealer.

07 April 2018

sales

5

I was very happy with the service and delivery of my new car. It ran smoothly and it was very straight forward for me from when I picked the car.

06 April 2018

service

5

Everything was explained including the time the service would take. Also the facilities for people who are waiting are very good.

06 April 2018

service

5

They kept me up to date with how my service was going, even sending me a video of the progress which was really helpful.

06 April 2018

service

3

We weren’t advised that the service was being carried out at the BMW garage so sat for an hour outside mini until a member of staff arrived and advised me.

05 April 2018

service

4

Only slight downside was the cleanliness of the car afterwards...half of the car looked like it had been valeted whereas the other half didn’t do it’s as if it was forgotten about. Not a major bother though!

05 April 2018

sales

5

Again staff really helpful and contact maintained and accommodated me regarding changes of delivery dates

05 April 2018

service

4

Didn't expect my car to be washed n hoovered when it went in to have a fault fixed , but it was .

05 April 2018

sales

5

Helpful staff who eased any worries and kept me updated throughout the process

04 April 2018

sales

5

I love my new car! The experience offered at Halliwell Jones Warrington really makes a difference to just picking your car up in the car park. The private room, music and lights made picking up the vehicle memorable and personal.

04 April 2018

service

5

Warrington mini staff were helpful and answered any questions I had and kept me informed every step of the service.

03 April 2018

sales

5

Elizabeth kept me updated on the progress of the car at regular intervals and it was delivered at the estimated time.

02 April 2018

service

5

Car picked up and serviced and returned without problems.

02 April 2018

service

5

Car service complete quickly; didn’t need to chase up as contacted me via phone and text to say ready

02 April 2018

service

5

Very satisfied

02 April 2018

sales

5

Josh was a pleasure to deal with and very helpful

02 April 2018

service

5

Because everything was done to my satisfaction

31 March 2018

service

5

Completely satisfied....as simple as that!

31 March 2018

sales

5

Loved feeling a valued customer and getting the star treatment when presented with my car!

27 March 2018

sales

5

Well... this is our third new mini car at the same depot ... think that speaks volumes. Thank you Warrington and thank you Rob

27 March 2018

service

5

It was a very pleasant experience everyone very helpful

27 March 2018

sales

5

Rob Aitken at Warrington Mini has been amazing! Made my whole Mini experience just spectacular and she was ready early on the Friday ready for the weekend! I

27 March 2018

service

4

Was told car would be ready after 3 pm and was contacted at 1 pm to say it was ready Would have ben better if a weekend appointmentvwas available

27 March 2018

service

5

Kept me informed through out my service and MOT

24 March 2018

service

4.5

I Would Suggest that Contacting ( Helen Hinchey - Customer Services Representative @ Mini UK - Marcus Hoyle - Sales Manager - Halliewell Jones Warrington Could Address the Matter & Issues Raised by Me !!!.

24 March 2018

service

4

Quick and easy

23 March 2018

sales

5

From start to finish excellent customer service by all at mini garage Warrington

22 March 2018

service

3

It was okay, they cleaned my car which is brilliant, however they did not clean it as well as they have in the past.

20 March 2018

service

5

Very quick & organised

20 March 2018

service

5

They keep you updated with what going on, car comes back cleaner than when you leave it, always made welcome

20 March 2018

sales

5

Great service from start to finish

19 March 2018

service

5

It was good overall, just had to request that my mini computer was reset.

17 March 2018

service

5

Was upnto expectations

16 March 2018

service

3.5

The staff at Warrington we’re all polite, professional and helpful. They would have had a higher rate had they not delivered my car with very obvious bodywork that was out of alignment, requiring another visit.

16 March 2018

sales

5

Becausevitvwasxallmtaken care of

15 March 2018

service

2

We arrived to collect my vehicle in the late afternoon, and we waited several minutes at the service reception but then we continued to wait with several members of staff from the mini showroom just ignoring us, and failing to use customer service

15 March 2018

service

5

Staff very courteous and helpful

14 March 2018

service

5

Everything completed on time, as requested with excellent customer service.

14 March 2018

sales

5

Rob Aitken was great throughout the whole process. The handover was a new experience and something BMW could adopt. It was far better in the handover bay than standing outside in the cold while someone runs you through the car

13 March 2018

sales

5

The lady that sold me the car Elizerbeth Worthington and her colleague Katy in Finance were very welcoming I formative and helpful.

13 March 2018

sales

5

Really helpful and friendly staff

13 March 2018

sales

5

Nick Jolley (Halliwell Jones, Warrington) was excellent in every way,treatment, contact, service etc.

13 March 2018

service

5

Easy to book in and staff friendly

13 March 2018

service

5

I was treated with courtesy and when I drove away I felt confident that my car was safe and road worthy.

10 March 2018

service

5

Because you delivered what I expected

10 March 2018

service

5

I can’t fault it, excellent