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Customer Reviews.

service

5

Great service very friendly staff

02 October 2018

service

5

Very helpful

02 October 2018

sales

5

Lovely service from before buying my mini and the after care. Really lovely service from Katie, had issues with a previous car dealer and she was really understanding and made me feel comfortable buying any other car.

02 October 2018

sales

5

James was excellent and Lisa explained everything well

02 October 2018

service

2

The service book and the invoice did not give consistent information, in fact the information was conflicting.

01 October 2018

service

5

A video showing me what you did with my car and the sound advice from the mechanic is what impressed me most.

01 October 2018

service

5

No problems at all

28 September 2018

sales

5

I was kept up to date with what was happening along the way and Elizabeth responded quickly to questions and requests

28 September 2018

sales

5

I’m made up with my new MINI and everyone at the Warrington centre were friendly and approachable.

27 September 2018

service

5

As always friendly and helpful

26 September 2018

service

4

Easy to book in, although clearly a busy garage so had to wait. But good service on the day.

26 September 2018

service

3

Had silver valet.. not done to Good standard

25 September 2018

sales

5

Kept update

25 September 2018

service

5

Service done whilst I waited on time and valeted.

25 September 2018

service

5

They sold me my first mini and have subsequently serviced all my others. They discovered and rectified the fault's that stratstone Derby DID NOT

22 September 2018

sales

5

Fantastic customer service and the reveal of the mini with my favourite songs playing was great. The Mini was ready on a day that was good for me and Katie really listened to what I wanted with the car.'

22 September 2018

service

5

They explained what they were going to do.

20 September 2018

service

3

My water reservoir was blocked and i had to pay 80 to get it cleaned despite only ever having put water in it. I know another mini owner who had similar issues. It must be a design flaw.

20 September 2018

service

5

Always helpful in after service.

19 September 2018

service

5

Polite friendly staff the time I was told the service would take was correct so I wasn’t left hanging around

19 September 2018

sales

5

Halliwell Jones Warrington Elizabeth Worthington Salesperson was great. I made a general enquiry on their internet page and she contacted me. We went on a test drive and she helped me to make the decision of the range and style I wanted.

18 September 2018

service

5

Everything I need to be dealt with was

17 September 2018

service

5

Completed on time as stated

15 September 2018

service

4

no real problems only a slight delay in my car being ready

14 September 2018

sales

5

Very fast friendly and reliable

14 September 2018

sales

4.5

Although shaky start when purchasing, James Lowther took over things and the updates and explanation when picking up the vehicle was very thorough.

13 September 2018

service

1

My MOT was not carried out correctly and I had to return to the Garage spoken with the service dept and they agreed that the steering wheel should of been replaced as the horn was intermittent (but I had to return to point this out) / and both my rea

13 September 2018

service

5

Again faultless

13 September 2018

service

5

Problem with drivers window replaced motor works perfectly now

12 September 2018

sales

5

My sales advisor was very informative and kept me posted throughout production, was pleasant and helpful on collevtion.

12 September 2018

sales

5

Absolutely over the moon and day I picked up my car the whole personal touch with my favourite song playing I will remember for many years, well until I purchase my next mini which I most definitely will only ever have as this is my forth mini

11 September 2018

sales

5

The morning we collected the car was done quickly and smoothly and the car was ready for us in a special display area away fromother customers with the music of our choice playing in back ground an extremely pleasant experience.

11 September 2018

sales

5

The sales rep was very friendly and helpful and she did everything to make my experience at Halliwell Jones Mini stressfree and gives you all the information you need.

11 September 2018

service

4

The gentleman on the service team was friendly and helpful. He advised the MOT and additional work would take no longer than 90mins which it didn’t.

10 September 2018

service

2

Poor communication.Returning vehicle after job completed and rattle now present.Turned up for appointment and then told full details of transport to own workplace and not practical for me.

10 September 2018

service

4

Very good all round - the drop in stars was you tried to sell me an oil change twice and your systems didn’t flag at service that I had already had it done 2 months earlier at mot.

10 September 2018

sales

5

Katie was the young lady who we dealt with. She was so knowledgeable about the car. She went through everything in so much detail.

08 September 2018

service

5

Very friendly staff even offered me a taxi home

04 September 2018

service

5

My car feels like brand-new again

31 August 2018

service

5

No issues

27 August 2018

service

5

Always told how long the service would take

22 August 2018

service

5

Those who I dealt with were pretty much faultless.

21 August 2018

service

4

Happy with the customer service and work

15 August 2018

service

5

No issues whatsoever. Able to bring the loan vehicle back the following morning due to work commitments affecting its return on the day of the service.

09 August 2018

sales

5

Staff were lovely, everything was easy and relatively quick

07 August 2018

service

5

car was fixed and cleaned to my satisfaction

07 August 2018

service

5

my car was service and mot'd and to top it all washed

07 August 2018

service

4

The interior lights aren't working since the service which means that we will have to come back into the dealership to resolve

23 July 2018

sales

5

Very satisfied, the staff were very professional and informative.

22 July 2018

service

5

Staff are great and very attentive