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Customer Reviews.

service

5

They solved the problem, even though it was intermittent and didn’t show up in the panel

05 February 2019

service

5

Efficient service

05 February 2019

service

2

The car was not cleaned to a satisfactory standard. It was dirty inside.

04 February 2019

service

5

There is a very warm +friendly atmosphere in HJ Warrington. Everything is "top notch". You feel like your business is important to all the staff.

03 February 2019

service

5

Halliwell Jones were courteous and kept me informed and carried out the work properly. In my view they have put right faulty factory workmanship as the nuts must have been over tightened initially.

02 February 2019

service

5

Car picked up, serviced & returned, without any nasty surprises on the cost front.

01 February 2019

sales

2

I went to the dealership as my daughter has had several minis and enjoyed her experience. I unfortunately did not get any of the experience she had. I was not kept updated with calls or emails. Rushed out of the showroom when finally got the car.

31 January 2019

service

3

Service over an time given and service team only mentioned delay whe time overrun. Due to this overrun my mini clean I was offered seemed pretty poor as car not very clean.

23 January 2019

service

2

The service didn't happen after waiting one month from booking to get in because I wasn't told a major service and brake pads couldn't be done on a Saturday.The brake pads were completed as required so that why I'm not completely dissatisfied

17 January 2019

service

3.5

Between "Fairly" and "Very" - No problem on drop-off, prompt completion, but waiting for attention at unmanned Service Desk for around 20 minutes when arriving to collect keys.

15 January 2019

service

4

Reliable and good

15 January 2019

sales

5

Will and James were fantastic as was the follow up with finance

15 January 2019

service

5

Staff very helpful especially Andrew who we dealt with.

12 January 2019

sales

5

Can’t fault it, cool environment

11 January 2019

service

5

always well looked after by dealer

10 January 2019

service

5

No fuss and quick work carried out

10 January 2019

service

3

As above, the BMW service team arranged my service as the team at Mini were unavailable. The details on the system was out of date and did not relate to my current vehicle.

08 January 2019

service

5

Professional and friendly staff. Excellent

08 January 2019

sales

5

Very happy with service given

05 January 2019

service

3.5

Additional cost due to wheel hub which was required due to a sheared bolt whilst freeing seized brake drum (No token gesture offered)

05 January 2019

service

4

I was a bit disappointed that my car was not valeted. It was washed on the outside however and the service was good.

03 January 2019

sales

5

Gareth Smith who I got the car of was a lovely friendly salesman , nothing was to much trouble for him. The delivery was perfect

03 January 2019

service

5

Even though it was just before Christmas they fitted in the appointment

02 January 2019

service

2

As above.

27 December 2018

service

5

Very quick drop of, video of the state of the car

26 December 2018

sales

5

I was made to feel like a super star haha!!!

24 December 2018

sales

5

Helpful sales team Dan at Warrington very good

22 December 2018

sales

5

Good experience.

21 December 2018

sales

5

Lovely people, they listened to what I needed and professional at all times

21 December 2018

service

5

Friendly and helpful staff

20 December 2018

service

5

Went like clockwork

19 December 2018

service

4

Staff work hard to look after customer.

18 December 2018

service

5

A couple of things were not covered under warranty that I believe should be, such as door sill paint rub, because they are defects of production.

18 December 2018

service

5

I’m always satisfied everything.

17 December 2018

service

5

Happy overall and no complains.

15 December 2018

service

5

All went to plan.

14 December 2018

sales

5

Neil was brilliant

13 December 2018

sales

5

very good

13 December 2018

service

5

Delighted with the whole process from booking the car in to collecting the car after the work had been carried out.

13 December 2018

service

5

Friendly, polite, professional and efficient service staff. Very knowledgeable, willing to problem solve when necessary.

13 December 2018

service

5

Good polite staff

13 December 2018

service

5

Staff very efficiently, car ready on time

12 December 2018

sales

5

See answer to 1 A - Nick Jolley - he took care of everything.

11 December 2018

service

5

I have been using halliwell Jones now for over 10 years and I’m now on my 5th mini, it’s always excellent service

10 December 2018

sales

5

Nick was great as usual and worked hard to get me my perfect new car.

10 December 2018

sales

5

Fantastic customer service from start to finish.

09 December 2018

sales

5

I was given excellent customer service from entering the showroom, the test drive and then when I collected my car. When I received it inside the showroom with music playing it was a lovely experience and one to remember.Joshua was 1st class.

07 December 2018

service

4

Pleasant courteous efficientNice waiting area

07 December 2018

service

5

Very professional and informative

07 December 2018

service

5

Quick and easy and the staff were friendly and helpful