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Customer Reviews.

service

5

Polite friendly service

06 January 2020

sales

5

A seamless process from start to finish, especially from Josh who was the sales agent handling my order. The car was a Xmas gift and josh helped keep things under wraps.

02 January 2020

service

5

Great service, my son and daughter also have their cars serviced there.

01 January 2020

service

5

First class friendly but professional service.

28 December 2019

service

5

It's always delightful to take my mini in for a service.

27 December 2019

service

5

Andrew Bennett provided an excellent service on the day

25 December 2019

service

5

Slick service

20 December 2019

service

5

Everyone I've come across in the Warrington dealership have all been friendly, polite and courteous

19 December 2019

sales

5

Very impressed with Joshua Ware at Halliwell Jones Warrington, kept me up to date on progress with my new mini. Very approachable. Was a pleasure dealing with him.

17 December 2019

service

5

Very friendly staff, all details of work explained and shown on the video.

17 December 2019

sales

5

Very well set up and good service

17 December 2019

service

3

Would have been completely satisfied but failed to wash and vac car as promised. Staff extremely friendly and welcoming. Showroom was great and a pleasant experience just disappointing about the lack of wash and vac though.

15 December 2019

sales

5

Great communication and service from Debbie

12 December 2019

service

5

All work carried out to a high standard, great communication and love the video.

12 December 2019

sales

4.5

because Gareth (warrington Halliwell Jones) went the extra distance to keep me informed.

09 December 2019

service

1

Recommendations following service were inaccurate. You told me that the car had a slow puncture and that you would have replaced it if you had one in stock. The short answer is it just needed air.. which i would expect to be part of a service.

08 December 2019

sales

5

Again exceptional Customer Service

08 December 2019

sales

5

Good experience

07 December 2019

sales

5

Everything was simple, straightforward and what you would hope for in a transaction of this nature.

07 December 2019

service

4.5

Everything was addressed as requested and with very good service. The only reason for less than complete satisfaction is that we do live close to the dealer and there was no collection/delivery service.

06 December 2019

sales

5

Excellent service and sales executive informed me every step of the way and very knowledgeable

06 December 2019

service

5

They accommodated my need to pick up my car by lunch to enable me to finish my working day without any inconvenience to other staff members

30 November 2019

sales

5

Friendly atmosphere and great customer service.

29 November 2019

service

5

Buying a car was a very easy process

27 November 2019

service

4

Quick service, decent internet

25 November 2019

service

5

Simple process to book in on line and simple process when you drop off and pick up the car.

22 November 2019

service

5

Do everything I need quickly and efficiently

18 November 2019

service

4

Nothing exciting to say, it was just a service

18 November 2019

service

5

When I leave the showroom I'm confident that my car is in the best of hands and will fully maintained to the highest standards. Your costumer skills are outstanding and professional can't thank or praise EMA on reception enough "Total asset to you"

16 November 2019

service

5

I had to wait around as I didn't have transport home so they did their best to fit me in asap

15 November 2019

sales

5

Everyone was so polite and helpful

15 November 2019

sales

4

Gareth was really friendly and informative. It was a lovely experience collecting the car. Communication could've been a bit better during the final week when an email notified me I would be called within 48hrs but I wasn't

15 November 2019

service

5

I was shocked about what had happened with my Mini, however Andrew reassured me that it would be ok. He also sorted a courtesy car out at short notice which i couldnt have done without

12 November 2019

sales

1

Very poor , wasn't really kept up to date on the progress of my new mini . Also I ordered the up graded steroid system which the factory forgot to fit , so all in all felt very let down as this is my 4th mini .

10 November 2019

sales

5

no issues, good service

10 November 2019

service

5

Timing

09 November 2019

service

5

Because they are extremely helpful in the service department

09 November 2019

service

5

Andrew on the service desk is great to deal with, dealt with my car quickly and very professional thanks

08 November 2019

service

2

I had to wait all day for teh car to be serviced (No 2 hr slot) Car should have been vaccummed and clean and had only been given a light wash (Wheels still filthy) Updates throughout the day were very limited Car should have been finished for max

05 November 2019

sales

5

Easy once made the deal that was suitable for myself.

04 November 2019

service

4

Great service but rear fog light warning sign has re appeared 2 days after service. They said bulb didn't need replacing so I presume it's a fault on system

03 November 2019

sales

5

Process was the easiest it's been

03 November 2019

sales

5

All the systems required to purchase the car operated very efficiently

03 November 2019

sales

5

Will Willis was as usual great at sorting me the best deal possible. James Lowther kept me up to date with the time scale from start to finish.

03 November 2019

service

5

ALWAYS Professional First Class

31 October 2019

service

5

Kept me up to date at all times with costing

31 October 2019

service

5

All service visits carried out smoothly and efficiently, I have found professional service every time

29 October 2019

sales

5

Friendly and knowledgeable

29 October 2019

service

5

The whole process was easy to arrange and completed very professionally.

29 October 2019

service

5

My visit was for a puncture. I rang up in the morning and a new tyre was ready in the afternoon; it was fitted as I waited.