OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
164 ratings and 111 comments received in the last 90 days.
04 June 2025
good handover with most things explained in detail
12 May 2025
Due to the timing of the switch over of mini IT systems, my car was delayed. Ordered 13th March, car was in stock received 8th May. Excellent customer communication by Abby Sutton
04 May 2025
see above
18 April 2025
James was brilliant throughout. Can't fault him.
17 April 2025
Smooth transition James Lowther looked after us thoroughly throughout great salesman 10/10
03 April 2025
10/10 everything was dealt with professionally, I part exchanged my car and it was all smooth.
27 March 2025
Everything was dealt with to the highest professional standards
25 March 2025
Again professional and friendly
24 March 2025
Top class service, very professional. Kept me updated. Overall experience was very pleasant.
07 June 2025
Usual excellence
05 June 2025
As above
03 June 2025
SEE ABOVE
02 June 2025
.
02 June 2025
As above
01 June 2025
Friendly staff and very professional service, as always
01 June 2025
Well informed throughout the whole process
29 May 2025
Mini required a recall. Easy drop off and collection with complementary wash and vacuum.
29 May 2025
Easy and efficiency
27 May 2025
My car needed some work. I was informed of the jobs and prices of them. The work was done within a day. I prefer to have mini service, even though it is more expensive, as they use the correct parts and the work is guaranteed.
06 June 2025
Very friendly and helpful staff.