OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
160 ratings and 121 comments received in the last 90 days.
27 May 2026
Robyn did not pressurise me and explained everything well
23 May 2026
Great experience from purchase to when I got the car. Really helpful the whole way through.
19 May 2026
Megan was extremely helpful and explained everything fully before the purchase, regarding the test drive and the final picking up of the new car. She was very approachable and nothing was too much trouble
16 May 2026
No issues, thanks
09 May 2026
Very easy process from ordering to collection of vehicle.
07 May 2026
So professional and helpful, it was a pleasure to deal with Daryl. Customer service seems to have taken a back seat with many companies it's so good to see that isn't the case with mini.
03 May 2026
The car is everything I could've wished for. The sales executive that helped me through everything, Megan Keating at the Halliwell Jones garage in Warrington, was truly amazing and worked so hard to make sure everything was perfect, I'm so grateful.
02 May 2026
Tom was very helpful and informative in explaining everything and going through the workings of the Mini.
01 May 2026
Friendly efficient service - kept informed at every step
31 May 2026
Service was friendly and no issues
31 May 2026
Very quick and efficient However disappointed as the car was not cleaned as promised. I was told not enough staff.
31 May 2026
Everything was brilliant but the loan car was dirty inside and out
30 May 2026
I trust Halliwell Jones with my mini having been a customer for over 20 years.
29 May 2026
Completely happy to take my mini always in for servicing
27 May 2026
The service was really great. Everyone was very friendly
26 May 2026
Very professional and friendly staff. No issues throughout the whole process. Everything ran smoothly
23 May 2026
Felt a little let down initially when the garage said it had been sorted, picked it up drove a mile and the issue happened again. Took a photo so they could see then they changed the part, which is what mini assist said in the first place to do.
23 May 2026
Because i was promised a clean and valeting. Very rushed job. Very friendly staff though.
20 May 2026
I would like to say a big thank you to The Receptionist Shelley, absolutely first class. From arrival to departure, a speedy process on handing over my Mini, informative, keeping me informed of the progress and asking if I would like refreshments.
FIND Halliwell Jones Warrington.
Address
- Winwick Road (A49), Warrington, WA2 8HY
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01925 248000
Warrington as well as surrounding areas including St. Helens, Wigan, Widnes and Runcorn
Address
- Winwick Road (A49), Warrington, WA2 8HY
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01925 248000
Warrington as well as surrounding areas including St. Helens, Wigan, Widnes and Runcorn
31 May 2026
our new mini is a 2 litre model we asked for a 1.5. It has fake leather seats we asked for cloth upholstered seats in black. We also asked for silver trim and we got gold. Didn't hear anything after the delivery date wad up so had to chase up.