OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
124 ratings and 86 comments received in the last 90 days.
04 June 2025
good handover with most things explained in detail
12 May 2025
Due to the timing of the switch over of mini IT systems, my car was delayed. Ordered 13th March, car was in stock received 8th May. Excellent customer communication by Abby Sutton
04 May 2025
see above
18 April 2025
James was brilliant throughout. Can't fault him.
17 April 2025
Smooth transition James Lowther looked after us thoroughly throughout great salesman 10/10
03 April 2025
10/10 everything was dealt with professionally, I part exchanged my car and it was all smooth.
27 March 2025
Everything was dealt with to the highest professional standards
14 June 2025
Warrington have been great. Your Head Office goodwill procedure and complaint handling process was awful.
12 June 2025
Car seems to have developed an odd creak from the rear since being in for the service. This occurs when slowing down and setting off but not all the time.Not sure how it could be related as it was my front brakes being done.
09 June 2025
Quick checking in and out with hire car available straight away. Friendly staff
07 June 2025
Usual excellence
05 June 2025
As above
03 June 2025
SEE ABOVE
02 June 2025
.
02 June 2025
As above
01 June 2025
Friendly staff and very professional service, as always
01 June 2025
Well informed throughout the whole process
06 June 2025
Very friendly and helpful staff.